Community information • Primary sources • Updated as the public record develops
Mukwonago, Wisconsin

Supporting recovery.
Expecting accountability.

A proposed residential treatment operation on Red Brae Drive has raised important questions about operator history, Wisconsin DHS licensing, and how the complete proposed use fits within Town of Mukwonago zoning.

Our position
We support people with disabilities, mental-health conditions, and substance-use disorders having access to safe, effective treatment and appropriate housing. Our concern is not recovery or disability. It is whether this particular operator, the services proposed for this particular property, and the applicable licensing and zoning requirements receive the scrutiny they require.
Start here

What is happening in Mukwonago?

In April 2026, neighbors began researching a proposed Legacy Recovery Center operation at a residential property on Red Brae Drive, including the operator's history, Wisconsin licensing requirements and Town zoning. That work grew into Concerned Families of Mukwonago and a larger community effort based on public records, direct communication with government agencies and legal guidance.

Proposed location

W332S9291 Red Brae Drive

Mukwonago, Wisconsin

Legacy Recovery CenterProposed capacity: 8 residentsTown permit: Z25-44Parcel: MUKT1990001
Google Maps ↗Waukesha County Parcel Record ↗

What initially appeared to be an eight-resident Community-Based Residential Facility (CBRF) became more complex as the services proposed for the property came into focus. Legacy is pursuing DHS 83 CBRF licensure while DHS has also confirmed Chapter 75 residential substance-use treatment certification activity. Those are distinct regulatory frameworks.

Question 01

Is the operator fit and qualified?

DHS's CBRF licensing review includes whether an applicant is fit and qualified. Residents submitted public records concerning prior regulatory and operational issues for DHS to consider in that review.

See the documented history →
Question 02

What is actually being proposed?

DHS 83, DHS 75.53 and DHS 75.54 regulate different things. Understanding the difference is essential to understanding the proposal.

Understand the licenses →
Question 03

How should the complete use be zoned?

The Town permits certain small community living arrangements in SE zoning while separately defining other health-care uses. Concerned Families has asked the Town to determine how its ordinance applies to the complete operation.

Understand the zoning question →
Community Advisory Committee

What is the CAC—and why did it matter?

The Community Advisory Committee was not created by Concerned Families. Wisconsin law requires a CBRF applicant to make a good-faith effort to establish a committee with representatives of the proposed facility, the neighborhood and local government before initial licensure. Its purpose is to create a forum for communication, and the committee continues after licensure to make recommendations about the facility's impact on the neighborhood.

Wisconsin law establishes the CAC process

Wis. Stat. § 50.03(4)(g) requires a CBRF applicant to make a good-faith effort to establish a community advisory committee with representation from the proposed facility, the neighborhood and local government.

Read Wis. Stat. § 50.03(4)(g) ↗

The June 2 meeting changed the licensing question.

At the first CAC meeting, residents heard Legacy describe therapy, psychiatric care, medication management and extensive structured therapeutic programming. On June 9, Concerned Families asked DHS whether the services described required separate Chapter 75 certification in addition to the proposed CBRF license. DHS later confirmed Chapter 75 application activity.

Why this matters: the CAC became one of the places where residents could compare the proposed services described publicly with the licenses and land-use classifications being pursued.
Plain-English guide

Three numbers that matter: DHS 83, 75.53 and 75.54

These are not three names for the same thing. They address different regulatory functions.

Wisconsin DHS

DHS 83 — Community-Based Residential Facility

A CBRF is a residential setting for five or more unrelated adults that provides room and board, supervision and support services. DHS 83 contains the licensing rules, including the applicant's fit-and-qualified review.

Official DHS CBRF / DHS 83 page ↗
Wisconsin DHS

DHS 75 — Substance-use treatment certification

Chapter 75 regulates substance-use treatment services. DHS's certification page separately lists 75.53 Transitional Residential Treatment and 75.54 Medically Monitored Residential Treatment.

Official DHS certification page ↗
DHS 83
8-resident CBRF
Residential facility licensure
+
DHS 75.53
Transitional Residential Treatment
6+ treatment hours/week in a structured 24-hour residential setting
+
DHS 75.54
Medically Monitored Residential Treatment
20+ treatment hours/week in a 24-hour clinical residential setting
The key point: the question is not whether treatment itself is appropriate. The question is whether the complete proposed operation is being evaluated under every state and local rule that applies to it.
Town of Mukwonago

The zoning question

State licensure and local land-use regulation are different layers. On December 18, 2025, the Town approved zoning permit Z25-44 for a community living arrangement for up to eight disabled residents in the SE Suburban Estate district. The permit requires the applicant, before operation, to obtain and maintain all Wisconsin licenses required to operate a community living arrangement and provide proof of licensure to the Town. Concerned Families has asked the Town to evaluate whether the separately certified Chapter 75 treatment activities now in process change the land-use analysis.

Land use

Community living arrangement

The Town zoning framework addresses community living arrangements of eight or fewer residents. That is the land-use category associated with the proposed small CBRF.

Land use

Health Care Center

The Town separately defines health-care uses involving medical, nursing, rehabilitative or preventative care. Concerned Families has asked whether separately certified residential treatment changes the applicable land-use analysis.

Question for the Town

Which rules apply to the whole operation?

That determination belongs to Town officials. Our request is that it be made using the complete proposed service model and explained under the Town's zoning code.

Important: this site does not declare the proposed operation illegally zoned. It identifies a zoning question that Concerned Families has asked the Town to resolve.
Town of Mukwonago ZoningHub Health care center land-use entry showing its definition and B-2 conditional-use district
Town of Mukwonago ZoningHub — Health care center. This clearer Town screenshot shows the complete definition and the “Districts Where Allowed” section, which lists B-2 as a conditional use. Open the Town Land Uses page ↗ and expand “Health care center.”
Town of Mukwonago Appendix A Land Use Matrix with the Health care center row highlighted
Town of Mukwonago — Appendix A, Land Use Matrix. The highlighted 9.12 “Health care center” row shows no permitted or conditional use in the SE district; the matrix lists a conditional use only in B-2. The Town's ZoningHub entry above independently displays B-2 as the district where a Health care center is allowed as a conditional use. *

* The screenshots show the Town's published zoning classifications. Concerned Families has asked the Town to determine whether Legacy's complete proposed operation falls within the “Health care center” land-use category; this site does not make that zoning determination.

Town Chapter 36 / Zoning Hub ↗

Why residents kept researching

What the public record raised

Concerned Families reviewed regulatory, municipal, law-enforcement and other records while raising these issues with Wisconsin DHS. The public index below summarizes the substantive matters identified in that research and links readers directly to supporting sources where available.

How to read this section: Records involving Synergy / Turnwell, Artemis, ChangePoint, Valley Hospital, Catalina or an individual physician concern separate organizations or people associated with one or more Legacy principals; they are not presented as violations by Legacy Recovery Center. DHS—not CFM—decides what relevance, if any, those records have to Wisconsin's fit-and-qualified review.
Legacy Recovery Center — regulatory and municipal records

Feb. 18, 2025 — Arizona licensing enforcement

An ADHS record concerns operation of Legacy's Chandler location before the required health-care-institution license was issued, with an initial $54,000 civil penalty later reduced to $5,400.

Dec. 17, 2025 — Arizona licensed-scope matter

An ADHS record required website and policy materials to be corrected to conform to the services allowed by the license.

Feb.–Mar. 2026 — further Arizona enforcement

A later ADHS matter includes $500 penalty concerning services outside licensed allowances and a prior agreement with regulators.

2025 — Mesa classification, permit and Special Use Permit dispute

City of Mesa records document the City's determination that the Minton Street operation was a Transitional Community Residence requiring a Special Use Permit. City records also identify the Oct. 3, 2025 civil citation COD25-05771. Legacy disputed the City's classification and pursued an appeal.

Oct. 16, 2025 — resident-count / police-response reporting

12News reported that police encountered eight to nine residents at the Mesa home while the approval at issue was for four. This item is media reporting, not an agency adjudication.

Maricopa County Sheriff's Office incident records

Law-enforcement incident records identified in CFM’s research involve Legacy's Chandler location, including report numbers IR25013309, IR25015468, IR25019491, IR25027218 and IR25028962. These are incident reports, not adjudicated regulatory findings.

Law-enforcement / emergency incidents
The descriptions below summarize MCSO records associated with the Chandler address. They document calls for service or incident reports, not adjudicated findings against Legacy. Public source excerpts omit private-person identifying information and unnecessary medical details.

Oct. 10, 2023 — neighbor dispute

Records identify a police response involving a dispute between a neighbor and a resident of a recovery home.

Mar. 9, 2024 — self-harm crisis / knife

Records identify a law-enforcement response to a resident experiencing a suicidal crisis involving a knife.

Mar. 15, 2024 — self-harm crisis / traffic

Records identify a response involving self-injury and a resident entering traffic.

July 28, 2024 — medical / emergency response

Records identify a medical call during which another resident reportedly behaved aggressively toward responding officers.

Nov. 18, 2024 — mental-health petition / hospital transfer

Records identify a police response resulting in transport to a hospital.

Feb. 12, 2025 — suicidal crisis

Records identify a police response involving a person reportedly threatening to enter traffic.

Mar. 25, 2025 — non-resident seeking admission

Records identify a police report involving an intoxicated non-resident who arrived seeking admission.

June 20, 2025 — reported sexual assault

MCSO records that Legacy's clinical director reported an alleged sexual assault involving two recovery clients. The report documents an allegation, not an adjudicated finding.

Aug. 5, 2025 — resident left the property

Records identify a report concerning a resident who left the residence and was later located.

Sept. 13, 2025 — resident left the property

Records identify another report concerning a resident who left the residence.

Oct. 3, 2025 — SWAT / school-lockdown response

Records and news coverage identify a police/SWAT response at the Mesa facility that affected the adjacent school.

Oct. 31, 2025 — resident reported missing

MCSO records that Legacy reported a resident missing from the Chandler property.

Nov. 20, 2025 — suicidal crisis / hospital transport

An MCSO report states that Legacy staff reported a client experiencing suicidal ideation and that the person was transported to Mercy Gilbert Hospital.

Apr. 15, 2026 — resident walking in neighborhood / emergency response

Records identify a police and ambulance response involving a resident outside the property.

Synergy Mental Health / Turnwell Mental Health — regulatory records

Sept. 20, 2023 — Arizona licensing / quality / infection-control / safety findings

ADHS findings under A.R.S. §36-407 and Arizona rules addressing quality management, infection control, and emergency/safety standards, including a $250 penalty for an unlicensed location.

May 8, 2026 — Texas licensing correspondence

Texas Health and Human Services correspondence reviewed by CFM states stating that its search found no license information for Synergy Mental Health or the Rockwall address identified in the submission.

Artemis Adolescent Healing Center — regulatory records

Aug. 13, 2025 — documentation matter

An ADHS record documents a $500 matter concerning patient-record documentation.

Dec. 4, 2025 — patient-safety matter

An ADHS record documents a $500 matter concerning access to material that could cause injury. This summary reflects the submission; readers should verify the underlying ADHS record.

ChangePoint Psychiatric Hospital / ChangePoint Integrated Health — regulatory records

Aug. 4, 2023 — $11,000 matter

Arizona records document three violations and a total $11,000 penalty.

June 26, 2023 — $500 recordkeeping matter

Arizona records document a $500 recordkeeping matter.

Oct. 1, 2024 — $15,000 matter

Arizona records document 13 violations and a total $15,000 penalty.

Oct. 15, 2024 — $1,250 matter

Arizona records document a matter totaling $1,250.

July 30, 2025 — $1,000 recordkeeping matter

Arizona records document a recordkeeping matter totaling $1,000.

Aug. 5, 2025 — $4,000 matter

Arizona records document five violations and a total $4,000 penalty.

Dec. 22, 2025 — $500 recordkeeping matter

Arizona records document a $500 recordkeeping matter.

Catalina Behavioral Health — regulatory records

Mar. 5, 2024 — staffing / training matter

Arizona records document a $500 civil penalty concerning sufficient trained personnel.

June 7, 2024 — staffing / training matter

Arizona records document a second $500 civil penalty concerning sufficient trained personnel.

Valley Hospital Mental Health & Chemical Dependency — regulatory record

Mar. 25, 2025 — $25,000 matter

Arizona records document an enforcement matter totaling $25,000 and multiple violations. This is a record involving a separate hospital with which Dr. Ehab Abdallah is associated in the records reviewed by CFM; it is not a Legacy Recovery Center violation.

Arizona Medical Board — Dr. Roland Segal

Nov. 5, 2020 — Board matter

An Arizona Medical Board matter reviewed by CFM concerns prescribing. The Board's own public-information system is the appropriate source for the physician record and any disciplinary documents.

Growth / licensing timeline

CFM also reviewed recent initial-license/opening dates for organizations associated with Dr. Roland Segal and/or Dr. Ehab Abdallah. These dates are provided as context for DHS's fit-and-qualified review; growth itself is not presented as a violation.

Approx. 2025–2026 entries

Purpose Healing Center (Mar. 30, 2026); Ava Health Care, Colorado (Jan. 14, 2026 opening cited); Artemis Adolescent Healing Center locations (Apr. 3, Apr. 28 and Sept. 23, 2025); Icarus Wellness and Recovery (Aug. 5, 2025); Scottsdale Serenity Rehab (Apr. 9, 2025); Synergy Mental Health — Tempe (Apr. 3, 2025); Embers Outpatient (Apr. 1, 2025).

Additional entries within roughly three years

Legacy Recovery Center — Mesa (Mar. 27, 2025); Catalina Behavioral Health (Mar. 12, 2024); Synergy Mental Health — Glendale and Scottsdale (Jan. 2024 dates cited); Legacy Recovery Center — Chandler (Jan. 25, 2025); Sequoia Behavioral Health (Dec. 4, 2023).

Related reporting & source links
State-level attention

Wisconsin legislators asked DHS to scrutinize the application

The concerns were also brought directly to DHS by elected state legislators. Their letters are included because they show what was formally placed before the agency—not because a legislator's position decides the DHS review.

June 24, 2026

Rep. Chuck Wichgers

Rep. Wichgers emailed DHS with Exhibit A and asked the Department to review the application with “all due diligence.”

July 1, 2026

Sen. Julian Bradley

Sen. Bradley followed up with DHS and urged careful consideration of constituent concerns and Exhibit A.

August 10, 2026

Sen. Julian Bradley

Sen. Bradley sent a signed follow-up letter urging DHS to conduct a thorough fit-and-qualified evaluation and stating that the record warranted significant caution in evaluating the application.

August 11, 2026

Rep. Chuck Wichgers

Rep. Wichgers sent a signed follow-up letter to DHS again requesting careful review of the application.

Key terms

Understand the process without learning a new language

Open any term for a short explanation. These definitions are intentionally plain-language summaries; the linked statutes and agency materials control.

CBRF / DHS 83

Community-Based Residential Facility. A Wisconsin-licensed residential setting regulated under DHS 83. DHS source ↗

DHS 75.53

Transitional Residential Treatment Service: residential substance-use treatment totaling six or more treatment hours per patient per week in a structured 24-hour residential setting. DHS source ↗

DHS 75.54

Medically Monitored Residential Treatment Service: residential substance-use treatment totaling 20 or more treatment hours per patient per week in a 24-hour clinical residential setting under medical-director oversight. DHS source ↗

Fit and Qualified

A licensing standard DHS applies to CBRF applicants. Compliance history—including other states' licensing history—is among the factors DHS considers.

CAC

Community Advisory Committee. Wisconsin law requires a CBRF applicant to make a good-faith effort to establish one before initial licensure as a forum among the facility, neighborhood and local government. Wis. Stat. § 50.03(4)(g) ↗

SE zoning

Suburban Estate zoning—the Town zoning district applicable to the Red Brae property. The Town's current Chapter 36 code and Zoning Hub are the controlling local resources. Town source ↗

Community Living Arrangement

A land-use concept addressed by Wisconsin law and the Town's zoning framework. Town permit Z25-44 identifies the proposed eight-resident use as a community living arrangement.

Health Care Center

A separate land-use category in the Town zoning framework. Whether the complete Legacy proposal falls within or implicates this category is the zoning question Concerned Families has asked the Town to determine.

How we got here

Timeline

Town issues zoning permit Z25-44

The Town approves an administrative zoning permit for a community living arrangement for up to eight disabled residents in the SE district. The permit requires applicable state licensure before operation.

Legacy announces a Mukwonago facility

Legacy publicly announces a behavioral-health facility in Mukwonago, describing an initial eight-bed operation.

Neighbors begin researching

Residents review public records, regulatory history, Wisconsin requirements and Legacy's operations elsewhere.

Concerned Families is organized

The group forms to provide a community voice and obtain legal consultation while continuing the records-based investigation.

First CAC meeting

Residents hear Legacy describe clinical services and treatment programming. Those descriptions lead to questions about whether Chapter 75 certification is also required.

Concerned Families asks DHS about Chapter 75

A follow-up letter asks DHS whether the clinical services described publicly require separate behavioral-health/substance-use treatment certification.

State legislators contact DHS

Rep. Chuck Wichgers and Sen. Julian Bradley send multiple communications asking DHS to carefully review the application and constituent evidence. All four communications are now available in the public source library.

Second CAC meeting

Legacy describes services including group therapy, individual therapy, psychiatric evaluation and medication management while licensing work continues.

75.54 application record is signed

The DHS 75.54 application file contains a provider agreement signed August 25. The application identifies the Red Brae address as a new facility with capacity for eight adults.

Third CAC meeting

Legacy says its CBRF application has been submitted, that it passed its final fire inspection, and that it is also seeking DHS 75.54 certification. Community members continue submitting records and letters to DHS.

DHS confirms all three application tracks

DHS confirms in writing that the CBRF application has been submitted and that application processes for both DHS 75.53 and DHS 75.54 have been started.

DHS releases the in-process 75.54 file

The released file identifies a new eight-person facility at Red Brae. DHS states the file is incomplete, has not been reviewed and no decision has been made.

Current status

Where things stand

As of October 7, 2026, this remains an active process. Application status and agency decisions can change. We will date substantive updates and distinguish confirmed agency information from positions or questions raised by Concerned Families.

  • The Town issued zoning permit Z25-44 for a community living arrangement for up to eight residents; the permit requires applicable state licensure before operation.
  • DHS has confirmed a submitted DHS 83 CBRF application and started DHS 75.53 and DHS 75.54 certification processes associated with the proposed operation.
  • Concerned Families has submitted research and community letters for DHS consideration.
  • Concerned Families has asked the Town to evaluate the complete proposed operation under its zoning ordinance.
Don't take our word for it

Primary documents & public records

Wherever possible, readers should be able to move directly from our explanation to the governing government source or the original public record.

Make your voice part of the record

Read. Ask questions. Contact the agencies responsible.

Residents do not need to adopt Concerned Families' conclusions. We encourage everyone to read the source material and communicate their own questions or concerns directly and respectfully.

Contact Wisconsin DHS

Kathleen “Kathy” Teske
Deputy Bureau Director, Bureau of Assisted Living
kathleen.teske@dhs.wisconsin.gov
608-266-0371

For comments about the pending review, identify Legacy Recovery Center and the Red Brae Drive, Mukwonago proposal so DHS can route the correspondence appropriately.

Contact Concerned Families

Questions, source material, or community correspondence can be sent to contact@concernedfamiliesofmukwonago.org.

Contact the Town

Questions about SE zoning, land-use classification and the complete proposed use belong with the Town of Mukwonago. Use the Town's current public contact information so messages reach the officials serving now.

Town Board contacts ↗

Support Concerned Families

Concerned Families of Mukwonago is a resident-led effort. Contributions help with legal consultation, public-records costs, community communications and related expenses.

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Write from your own perspective

Keep it brief and factual. Identify Legacy Recovery Center, Red Brae Drive, explain your concern, reference a public record if helpful, and request a written response.

DHS — licensing & operator qualifications: ask for review of Chapters 83, 75.53 and 75.54. Email DHS ↗

Town — zoning & occupancy: ask for review of the complete proposed use under SE-1 zoning before occupancy. Town contacts ↗